Long Term Care Ombudsman

The Long Term Care Ombudsman Program (LTCOP) is a program that offers confidential help to older adults who have questions, concerns or complaints regarding the care they are receiving in their long-term care facility. Residents have the right to safety and good care, privacy, money management, keep living in their facility, and ask the LTCOP for additional needed assistance. For more information call: the Senior HelpLine: 1-800-252-8966; Website-ww.state.il.us/aging, or locally: The Center for Prevention of Abuse - Adult Protective Services (309) 637-3905

The Illinois Home & Community Ombudsman Program assist and advocates for individuals who are between the ages of 18-59 with physical disabilities, or seniors who are age 60 and above who are enrolled in the Medicare Medicaid Alignment Initiative (MMAI) or are receiving services under a Medicaid waiver to help them stay in their own home. For more information call: the Senior HelpLine: 1-800-252-8966, or locally: The Center for Prevention of Abuse - Adult Protective Services (309) 637-3905

Pathways to Community Living is a program to help interested people living in a long-term care facility move to an apartment or house in the community, and to make sure they receive quality care after they move in. For more information or questions, please contact at: Website-www.MFP.Illinois.Gov